Frequently Asked QuestionsNonprofit Rentals
At this time, HUB for Community Innovation rooms are only available to nonprofit organizations.
How far in advance do I need to make a reservation?
Reservations are available on a first-come, first-served basis. You may book a room with as little as three days’ notice of your scheduled event as long as the space is available.
A $50 deposit, which will be applied towards the total bill, will be required to hold your reservation.
Can I do a site visit prior to making a reservation?
Yes. The staff at HUB West can schedule a walk-through and answer any questions before making your reservation. To schedule your walk-through, please email us at firstname.lastname@example.org.
What is the rental fee for nonprofits and what does it include?
- Multipurpose Room A and B: $75/hour (3-hour minimum)
- Multipurpose Room Section A OR Section B: $50/hour each (3-hour minimum)
- Corridor A OR B: $30/hour each (3-hour minimum)
- Boardroom: $30/hour (2-hour minimum)
The rental fee includes the rental of the room, tables, chairs, and the use of audio-visual equipment.
Depending on rental hours, additional fees may include security, janitorial, and event staff.
Does the HUB have a nonprofit rate?
Government agencies and 501C3 nonprofits receive a discounted rate that is more than 50% off the rate for the general public. The rates shown above reflect the nonprofit rate.
What days and hours are spaces available?
Space can be rented between the hours of 8:30 AM and 8:00 PM Monday through Friday. Rentals outside of these hours will be considered on a case-by-case basis. When making your reservation, include the time needed for set up and clean up.
What is the cancellation policy?
Any cancellation must be made in writing to be considered valid and to be processed.
- If cancellation notice is received 60 days or more from the event date, then 100% of funds paid to date along with the $50 deposit will be refunded.
- If cancellation is received between 31 to 60 days prior to the event date, then 50% of both funds paid to date and the deposit will be refunded.
- Cancellation within 30 days of the event will result in a loss of all funds paid to date along with the deposit.
Any funds due to the renter from the HUB will be provided by check and mailed within 30 days of receipt of the written cancellation.
How much time should I allow for setup and breakdown for my event?
The HUB recommends our renters reserve a minimum of one hour at the beginning and end of your event for setup and clean-up time. We recommend checking in with your planner to ensure you have adequate time. Your contracted hours include all of your setup and clean-up time.
For all rentals, everything brought into the HUB facilities must be removed immediately after your event.
How many tables and chairs are available?
- Thirteen (13) roundtables (seat 6 -8 people per table)
- Three (3) 6-foot rectangular tables
- Approximately 100 chairs
Can I provide alcohol for my guests?
Yes, you can.
If you have a contract with a beverage provider: Your provider must possess a valid City of Augusta liquor license. The beverage provider must provide $500,000 liability insurance. This insurance must also name the following individually as additionally insured: The HUB Augusta Collaborative and the HUB for Community Innovation, Inc.
If you will provide and serve your own beverages: You must provide $500,000 liability insurance. This insurance must also name the following individually as additionally insured: The HUB Augusta Collaborative and the HUB for Community Innovation, Inc.
If you are not charging an admission fee to your event, or if you are not charging guests for alcoholic beverages, your personal insurance must include host liquor liability coverage. If you are charging an admission fee to your event, or if you are charging guests for alcoholic beverages, you must have an event liquor license and you must provide proof of liquor liability insurance.
What is not permitted in the facility?
- No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
- Replicas of any type of weapon are NOT permitted.
- No drugs, drug paraphernalia, or illegal substances of any kind.
- The HUB for Community Innovation is a smoke-free campus, which also includes e-cigarettes.
Do you allow smoking or vaping?
The HUB is a smoke-free environment and the use of any tobacco products on any part of the property, both inside and outside is strictly prohibited.
What types of payment are accepted?
The HUB accepts credit cards, debit cards, and checks for payment. Please make check payable to “HUB for Community Innovation”.
Does the HUB provide event staff and security?
Event staffing included with the rental includes a Facility Coordinator and a Security Officer. If your event is approved for hours outside the regular business hours of 8:30 AM – 8:00 PM Monday through Friday, then you will be required to hire the HUB security officer for an off hour event. The security officer will be arranged through the HUB and subcontracted with Sizemore Security. The renter is responsible for payment of the charge prior to the event.
Is the HUB wheelchair accessible?
Yes, the HUB is wheelchair accessible.
Is there Wi-Fi at the HUB?
Yes. Complimentary Wi-Fi is available.
Am I responsible for any clean up after the event?
Clean-up service is required. The renter and caterers are responsible for the removal of all trash and rental equipment at the end of the event. An extraordinary cleaning fee will be charged if deemed necessary.